ZenDesk

Zendesk knows customer service. Cloudflare knows how to supercharge their website.

Key Results
10x improvement in global response time
6x improvement in targeted content delivery time by utilizing Cloudflare’s cookie-based key caching
Protection from web threats

Zendesk operates with a simple idea in mind: better customer service comes from better relationship with your customers. Whether your customers reach out to you or want to find answers on their own, Zendesk makes communicating with customers easy and efficient. As a result, companies such as Gilt, Vodafone, the UK Government, and 48,000 more trust Zendesk with their most precious asset—their customers.

Because of the unique value proposition and the easy-to-implement software solution, Zendesk experienced an incredible growth over the last few years. “Managing the growth and scaling the company presented an array of unique challenges”, says Amanda Kleha, GM, Zendesk Online Business Unit. “We were looking for a solution that would supercharge our website, load site content at lightning-fast speed no matter visitors’ location, shield us from web threats, and help us optimize our front and back-end systems.”

6x
IMPROVEMENT IN TARGETED CONTENT DELIVERY TIME 
by utilizing Cloudflare’s cookie-based key caching
Managing Growth with Cloudflare
Cloudflare helped Zendesk accomplish all this and more. Its network of 101 data centers (and growing) operates on every major continent and delivers content to Zendesk visitors at lightning-fast speed. Because Cloudflare’s solution is infinitely scalable, it seamlessly supports Zendesk’s explosive growth. “Cloudflare’s solution just works. Their team was able to accomplish all our requirements and customizations propagated near instantly, “ says Amanda. “As an added bonus, Cloudflare’s pricing is predictable and flat, regardless of how much our bandwidth usage grows.” With Cloudflare, Zendesk’s web properties are in good hands and the team can focus on the next stage of the company’s rapid growth.
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"Cloudflare’s solution just works. Their team accomplished all our requirements and customizations propagated near instantly. And, as an added bonus, their pricing is predictable and flat, regardless of how much our bandwidth usage grows. "

-Amanda Kleha GM, Zendesk Online Business Unit

Cloudflare Pricing

Everyone’s Internet application can benefit from using Cloudflare.
Pick a plan that fits your needs.

Free $ 0 /mo per website
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For personal websites, blogs, and anyone who wants to explore Cloudflare.

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The Free Plan includes all of these features:
  • Limited DDoS protection
  • Global CDN
  • Shared SSL certificate
  • 3 page rules
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PRO $ 20 /mo per website
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For professional websites, blogs, and portfolios requiring basic security and performance.

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The Pro Plan includes all of these features:
  • Basic web application firewall (WAF) with Cloudflare rulesets
  • Image optimizations with Polish™
  • Mobile optimizations with Mirage™
  • I'm Under Attack™ mode
  • 20 page rules
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BUSINESS $ 200 /mo per website
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For small eCommerce websites and businesses requiring advanced security and performance, PCI compliance, and prioritized support.

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The Business Plan includes all of these features:
  • Advanced DDoS protection
  • Advanced web application firewall (WAF) with 25 custom rulesets
  • Custom SSL certificate upload
  • PCI compliance thanks to TLS 1.2 only mode and WAF
  • Accelerate delivery of dynamic content with Railgun™
  • Prioritized support
  • 50 page rules
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Enterprise contact us
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For companies requiring enterprise-grade security and performance, 24/7/365 emergency support, and guaranteed uptime across one or more Internet assets.

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The Enterprise Plan includes all of these features:
  • 24/7/365 enterprise-grade phone and email support
  • 100% uptime guarantee with 25x reimbursement SLA
  • Advanced DDoS protection with prioritized IP ranges
  • Advanced web application firewall (WAF) with unlimited custom rulesets
  • Multiuser role-based account access
  • Multiple custom SSL certificate uploads
  • Access to raw logs
  • Dedicated solution and customer success engineers
  • Access to China CDN points of presence (Additional Cost)
  • 100 page rules
Compare all features

Free

$ 0 / mo
 
For personal websites, blogs, and anyone who wants to explore Cloudflare.

Pro

$ 20 / mo
per domain
For professional websites, blogs, and portfolios requiring basic security and performance.
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Business

$ 200 / mo
per domain
For small eCommerce websites and businesses requiring advanced security and performance, PCI compliance, and prioritized support.

Enterprise

Contact Us
 
For companies requiring enterprise-grade security and performance, 24/7/365 emergency support, and guaranteed uptime across one or more Internet assets.