Informativa sulla privacy di Cloudflare

This Privacy Policy is effective as of March 27, 2020.

We have updated our October 31, 2019 privacy policy to address new products and services and to give you a more comprehensive understanding of how we handle your personal information.

This Cloudflare Privacy Policy (“Policy”) outlines the personal information that Cloudflare, Inc. (“Cloudflare”, “we”, “us” or “our”) gathers, how we use that personal information, and the options you have to access, correct, or delete such personal information.


La nostra missione di contribuire a costruire un Internet migliore è radicata nell’importanza che attribuiamo alla creazione di fiducia con i nostri Clienti, con gli utenti e con la comunità di Internet a livello globale. Per ottenere e mantenere tale fiducia, ci impegniamo a comunicare in modo trasparente, fornendo sicurezza e tutelando la privacy dei dati sui nostri sistemi.

Manteniamo le tue informazioni personali personali e private. Non venderemo o concederemo l'uso delle tue informazioni personali a nessuno. Non condivideremo né divulgheremo in altro modo le tue informazioni personali, a meno che non sia necessario per fornire i nostri Servizi o come altrimenti descritto in questa Informativa, senza prima avertene dato preavviso e l’opportunità di acconsentire.


This Policy applies to Cloudflare’s collection, use, and disclosure of the personal information of the following categories of data subjects:

  • Attendees: Those who visit our offices or provide their information to Cloudflare or Cloudflare representatives when they attend or register to attend Cloudflare-sponsored events or other events at which Cloudflare (and/or its representatives) participates, as well as those who participate in Cloudflare’s studies such as user experience research.
  • Website Visitors: Those who visit our Websites and who may opt to provide an email address or other contact information to receive communications from Cloudflare, fill out a survey, or provide feedback. For the purposes of this Policy, “Websites” refer collectively to as well as any other websites Cloudflare operates for its own behalf and that link to this Policy. For clarity, “Websites” does not include any sites owned or operated by our Customers, including where we serve as Registrar.
  • Customers: Individuals or entities who enter into a subscription agreement with Cloudflare (or its authorized partner) and to whom Cloudflare provides Services pursuant to such agreement. For purposes of this Policy, “Services” shall refer to all of the cloud-based solutions offered, marketed, or sold by Cloudflare or its authorized partners that are designed to increase the performance, security, and availability of Internet properties, applications, devices, and networks, along with any software, software development kits, and application programming interfaces ("APIs") made available in connection with the foregoing.
  • Administrators: Those with login credentials for a Cloudflare account and/or those who administer any of the Services for a Customer. In some cases, an Administrator and Customer may be the same individual. In other cases, an Administrator may be an agent acting on behalf of a Customer.
  • Public DNS Resolver Users: Those who use Cloudflare’s Public Recursive Domain Name System (“DNS”) Resolver services, such as the Public DNS Resolver. Learn more about the Public DNS Resolver here.
  • End Users: Those who (i) access or use our Customers’ domains, networks, websites, application programming interfaces, and applications, or (ii) are authorized Cloudflare for Teams users, such as our Customers’ employees, agents, or contractors.
  • Dichiaranti: gli utenti dei servizi Registrar di dominio di Cloudflare. Cloudflare è un registrar accreditato ICANN e rispetta l'accordo 2013 Registrar Accreditation Agreement ("RAA").

This Policy does not apply to “Application Users”—those individuals who use Cloudflare’s consumer-facing applications, such as the Application. See the Application Privacy Policy for more information about the data collection and use practices for Cloudflare's Application and the associated Application Services.

This Policy also does not apply to our Customers’ domains, websites, APIs, applications, and networks, which may have their own terms and privacy policies. Our Customers are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, including those relating to the collection of personal information, in connection with the use of our Services by End Users with whom our Customers interact.

Cloudflare’s Websites and Services are not intended for, nor designed to attract, individuals under the age of eighteen. Cloudflare does not knowingly collect personal information from any person under the age of eighteen.

2. INFORMATION WE COLLECT (Categories of Data Subjects)


  • Name, email address, and other contact information. We may ask for and collect personal information such as your name, address, phone number and email address when you visit our offices, register for or attend a sponsored event or other events at which Cloudflare (and/or its representatives) participates, or participate in Cloudflare’s studies such as user experience research.
  • Image and voice. When you participate in a Cloudflare study, we may ask for your permission to record your voice and/or image during your participation in the study.

Visitatori del sito Web

  • Name, email address, and other contact information. Name, email address, and other contact information. We ask for and—at your option—collect personal information from you when you submit web forms on our Websites, including opportunities to sign up for and agree to receive email communications from us. We also may ask you to submit such personal information if you choose to use interactive features of the Websites, including participation in surveys, contests, promotions, sweepstakes, or studies, requesting customer support, submitting feedback, or otherwise communicating with us. We will send such communications in accordance with applicable law.

  • File di log. Proprio come quando visiti e interagisci con la maggior parte dei siti Web e dei servizi forniti via Internet, quando visiti i nostri siti Web, incluso il Forum della community di Cloudflare, raccogliamo determinate informazioni e le archiviamo nei file di log. Queste informazioni possono includere ma non sono limitate agli indirizzi IP (Internet Protocol), alle informazioni di configurazione del sistema, agli URL delle pagine di riferimento e alle preferenze internazionali e della lingua.

  • Cookies and Other Tracking Technologies. We may use cookies and other information-gathering technologies for a variety of purposes, such as providing us with information about how you interact with our Websites and assisting us in our marketing efforts. You can control how websites use cookies by configuring your browser's privacy settings (please refer to your browser's help function to learn more about cookie controls). Note that if you disable cookies entirely, Cloudflare’s Websites may not function properly. We may also use cookies and similar technologies to provide you advertising on third-party sites based upon your browsing activities and interests. If you wish not to have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union, the United Kingdom, or Switzerland, click here). You may view a complete list of cookies and change your cookie preferences by clicking on the “Cookie Preferences” link in the footer of the Cloudflare homepage at For more information about the cookies Cloudflare uses and your privacy choices, please see our Cookie Policy.

  • Material contributed in Interactive Areas. The Websites may offer publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features (“Interactive Areas”). If you choose to participate in any of these Interactive Areas, please be aware that any information that you post in an Interactive Area might be read, collected, and used by others who access it. If you wish to remove your personal information from any of our Interactive Areas, please see the Section 8, below.

Customers and Administrators

  • Customer Account Information. Customer Account Information. When you register for an account, we collect contact information. Depending on subscription level, this contact information may include your Customer name, the email address(es) of your account Administrator(s), telephone number, and addresses necessary to process payment and delivery of Services. In addition, when you use the Services, we collect information about how you configure your account and the Services (e.g., firewall settings for the domains you administer), and we maintain logs of Administrator activity. We refer to all of this information collectively as “Customer Account Information” for the purposes of this Policy. Customer Account Information is required to enable your access to your Cloudflare account and Services. By providing us with any personal information, you represent that you are the owner of such personal information or otherwise have the requisite consent to provide it to us.

  • Payment Information. We do not require our Customers to have payment information on file with us unless they have a paid subscription to our Services. When you sign up for one of our paid Services, you must provide payment and billing information. The information you will need to submit depends on which payment method you choose. For example, if you pay with a credit card, we will collect your card information and billing address, although we do not store full credit card numbers or personal account numbers.

Public DNS Resolver Users

  • Limited DNS query data. We will collect limited DNS query data that is sent to our public DNS resolver service (“ resolver”). Our resolver service does not log personal data, and the bulk of the limited non-personally identifiable query data is only stored for 25 hours. You can learn more about our resolver commitment to privacy here.

Please note that our data handling practices for our Application, which is not covered by this Policy, are somewhat different than our public DNS resolver data handling practices and are described here.

Utenti finali:

Cloudflare processes End Users’ information only on behalf of our Customers. This information is processed when End Users access or use our Customers’ domains, websites, APIs, applications, devices, end points, and networks that use one or more of our Services. Cloudflare also processes End Users’ information on behalf of our Customers when the End Users access our Services pursuant to our Customers’ authorization. The information processed may include but is not limited to IP addresses, system configuration information, and other information about traffic to and from Customers’ websites, devices, applications, and/or networks (collectively, “Log Data”).


  • Contact and domain information. We collect data such as domain name and status, contact information (such as name, organization, address, phone number and email address), name server, DNSSEC, and Form of Approval (i.e., full WHOIS capture at time of transfer into our system, including the IP address that initiated the transfer).

Quando Cloudflare è un proxy inverso, i nostri indirizzi IP possono essere visualizzati nei registri WHOIS e DNS dei siti Web che utilizzano i nostri Servizi. Siamo un canale per informazioni controllate da altri. Sono i nostri Clienti e i loro utenti i responsabili dei contenuti trasmessi attraverso la nostra rete (ad esempio, immagini, contenuti scritti, grafica, ecc.).

Inoltre, Cloudflare memorizza anche i dati di attività del server e della rete, e osservazioni ed analisi derivate dai dati di traffico raccolti da Cloudflare nel corso del fornire i Servizi (collettivamente, "Metriche operative"). Alcuni esempi di Metriche operative sono le metriche di uptime di servizio e di disponibilità del servizio, volume di richieste, tassi di errore, di cache e punteggi di minaccia IP.

Information from Third Party Services. We may combine information we collect as described in this Section with personal information we obtain from third parties. For example, we may combine information entered on a Cloudflare sales submission form with information we receive from a third-party sales intelligence platform vendor to enhance our ability to market our Services to Customers or potential Customers.


Cloudflare only processes personal information in a way that is compatible with and relevant to the purpose for which it was collected or authorized. As a general matter, for all categories of data described in Section 2 above, except public DNS resolver user data, we may use the information (including personal information, to the extent applicable) to:

  • Provide, operate, maintain, improve, and promote the Websites and Services for all users of the Websites and Services;
  • Enable you to access and use the Websites and Services;
  • elaborare e completare le transazioni e inviarti le relative informazioni, comprese le conferme d’acquisto e le fatture;
  • inviare messaggi relativi alle transazioni, comprese le risposte a commenti, domande e richieste; fornire assistenza e supporto ai clienti; inviare notifiche tecniche, aggiornamenti, avvisi di sicurezza e messaggi di assistenza e amministrativi;
  • inviare comunicazioni commerciali, in conformità con le tue preferenze di comunicazione, come fornirti informazioni su prodotti e servizi, funzionalità, sondaggi, newsletter, offerte, promozioni, concorsi ed eventi su di noi e sui nostri partner; inviare altre notizie o informazioni su di noi e sui nostri partner. Vedi la successiva Sezione 9 per informazioni sulla gestione delle tue preferenze di comunicazione.
  • elaborare e consegnare le iscrizioni e i premi di un concorso o gioco a premi;
  • monitorare e analizzare le tendenze, l’utilizzo e le attività in relazione ai Siti Web e ai Servizi e per scopi di marketing o pubblicitari;
  • ottemperare agli obblighi giuridici nonché indagare e prevenire transazioni fraudolente, accessi non autorizzati ai Servizi e altre attività illecite;
  • Personalize the Websites and Services, including by providing features or content that match your interests and preferences;
  • To register visitors to our offices and to manage non-disclosure agreements that visitors may be required to sign, to the extent such processing is necessary for our legitimate interest in protecting our offices and our confidential information against unauthorized access; and
  • trattare i dati ad altri fini per i quali otteniamo il tuo consenso. Public Resolver Users. We use information we collect from resolver users to operate and improve the resolver, such as to assist us in our debugging efforts if an issue arises. Our resolver service does not store resolver users’ personal data. We will not combine any information collected from DNS queries to our resolver with any other Cloudflare or third party data in any way that can be used to identify individual end users. Learn more about our resolver commitment to privacy here.

Log Data from End Users. We use and process the Log Data from End Users to fulfill our obligations under our Customer agreements and act as a data processor and service provider pursuant to data processing instructions by our Customers.


Cloudflare may aggregate data we acquire about our Customers, Administrators, and End Users, including the Log Data described above. For example, we may assemble data to determine how Web crawlers index the Internet and whether they are engaged in malicious activity or to compile web traffic reports and statistics. Non-personally identifiable, aggregated data may be shared with third parties.


Please note that the “personal information” referenced in this Privacy Policy means “personal data” as that term is defined under the European Union (“EU”) General Data Protection Regulations (“GDPR”) and its United Kingdom (“UK”) GDPR counterpart. Cloudflare is a data controller for the Personal Data collected from all categories of data subjects listed above except for the Personal Data of End Users. Cloudflare processes the Personal Data of End Users on behalf of its Customers.

If you are an individual from the European Economic Area (the “EEA”), the UK or Switzerland, please note that our legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. We normally will collect personal information from you only where: (a) we have your consent to do so, (b) where we need your personal information to perform a contract with you (e.g. to deliver the Cloudflare Services you have requested), or (c) where the processing is in our legitimate interests. Please note that in most cases, if you do not provide the requested information, Cloudflare will not be able to provide the requested service to you.

In alcuni casi, potremmo anche avere l’obbligo giuridico di raccogliere informazioni personali da te o altrimenti la necessità di ottenere le informazioni personali per proteggere i tuoi interessi vitali o quelli di altri. Nei casi in cui il trattamento dei tuoi dati personali è basato sul tuo consenso, hai il diritto di revocare o rifiutare il consenso in qualsiasi momento. Quando il trattamento dei tuoi dati personali si basa sui nostri legittimi interessi, hai il diritto di opporti.

Se hai domande o hai bisogno di ulteriori informazioni sulla base giuridica sul cui fondamento raccogliamo e utilizziamo le tue informazioni personali, puoi contattarci a


We work with other companies who help us run our business (“Service Providers”). These companies provide services to help us deliver customer support, process credit card payments, manage and contact our existing Customers and Administrators as well as sales leads, provide marketing support, and otherwise operate and improve our Services. These Service Providers may only process personal information pursuant to our instructions and in compliance both with this Privacy Policy and other applicable confidentiality and security measures and regulations, including our obligations under the EU-US and Swiss-US Privacy Shield frameworks described in Section 7, below.

In particolare, non autorizziamo i nostri Fornitori di servizi a vendere le informazioni personali che condividiamo con loro né ad usarle per scopi di marketing o per scopi diversi da quelli relativi ai servizi che ci forniscono.

Oltre a condividerle con i Fornitori di servizi come descritto sopra, possiamo anche condividere le tue informazioni con altri nelle seguenti circostanze:

  • all’interno del Gruppo Cloudflare, definito ai fini della presente Informativa come Cloudflare Inc. (Stati Uniti) e le sue controllate elencate nella Sezione 16;
  • con i nostri rivenditori e altri partner di vendita che potrebbero assisterci nella distribuzione dei Servizi ai Clienti;
  • con uno sviluppatore di app quando installi un’applicazione dal nostro App Marketplace;
  • in caso di fusione, cessione, cambiamento di controllo o riorganizzazione di tutta o di un ramo della nostra azienda;
  • quando siamo tenuti a divulgare informazioni personali per rispondere a citazioni in giudizio, ordini giudiziari o procedimenti legali, o per dimostrare o esercitare i nostri diritti o difenderci da azioni legali (ulteriori informazioni su come gestiamo le richieste delle autorità giudiziarie qui);
  • se riteniamo in buona fede che la condivisione sia necessaria per indagare, prevenire o intraprendere azioni riguardanti attività illegali, sospette frodi, situazioni che comportano potenziali minacce all’integrità fisica di qualsiasi persona o violazioni delle nostre Condizioni per l'utilizzo del sito Web, Contratto di abbonamento self-service e/o Condizioni del servizio Abbonamento Enterprise; o come altrimenti richiesto per ottemperare ai nostri obblighi giuridici; o
  • in base al consenso da te rilasciato di volta in volta. Public DNS Resolver Users: Cloudflare does not share resolver logs with any third parties except for anonymous logs shared with APNIC pursuant to a Research Cooperative Agreement. Learn more about information sharing specific to the resolver here.

Registrants: If you purchase a domain name from Cloudflare’s registrar service, ICANN (The Internet Corporation for Assigned Names and Numbers) and the relevant registry operators overseeing the domain’s top-level domain require us to collect registrant data for the purposes of domain registration and via the WHOIS protocol. We may also be required to share this public data with ICANN, the relevant registry operators and other such providers with whom we contract in order to provide our domain name services, and additionally upon the legitimate request of third parties. Registrant data may include the domain name, registrant name and other contact information, and domain name server information. See our Domain Registration Agreement here.

Avviso a tutti i residenti della California: non vendiamo, concediamo in uso o condividiamo informazioni personali con terze parti, come definito nel California Consumer Privacy Act del 2018 (Sez. 1798.100 e seguenti del Codice Civile dello Stato di California), né vendiamo o condividiamo informazioni personali con terze parti per scopi di marketing diretto, come definito alla Sez. 1798.83 del Codice Civile dello Stato di California.


Cloudflare è un’azienda globale con sede negli Stati Uniti. Conserviamo principalmente le tue informazioni negli Stati Uniti e nello Spazio economico europeo. Per facilitare le nostre operazioni globali, possiamo trasferire e accedere a tali informazioni da tutto il mondo, anche da altri paesi in cui il Gruppo Cloudflare opera per le finalità descritte nella presente Informativa.

Whenever Cloudflare shares personal information originating in the EEA, the UK, or Switzerland with a Cloudflare entity outside the EEA, the UK, or Switzerland, it will do so on the basis of the EU standard contractual clauses (adjusted to address transfers from the UK) or the Privacy Shield Frameworks detailed in this section.

Se stai accedendo ai nostri siti Web o Servizi o li stai utilizzando o ci stai fornendo informazioni in altro modo, accetti il trasferimento delle tue informazioni personali negli Stati Uniti e in altre giurisdizioni in cui operiamo.

Privacy Shield. Cloudflare is certified under both the EU-U.S. and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the EEA, the UK, and Switzerland to the United States, respectively (“Privacy Shields”). We commit to periodically review and verify the accuracy of our policies and our compliance with the Privacy Shields. If there is any conflict between the terms in this Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. For more information on the EU-U.S. Privacy Shield or Swiss-U.S. Privacy Shield, please visit the U.S. Department of Commerce’s Privacy Shield website at:

Se ritieni che conserviamo copie dei tuoi dati personali nell’ambito degli Scudi per la privacy, puoi indirizzare eventuali richieste a o per posta a: Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, Attn: Data Protection Officer. Risponderemo alla tua richiesta entro 30 giorni dal ricevimento e dalla verifica della tua identità.

Sei hai ancora dubbi sulla privacy o sull’uso dei dati che non abbiamo risolto in modo soddisfacente, contatta il nostro organo indipendente di risoluzione delle controversie con sede negli Stati Uniti (gratuitamente) su Se né noi né il nostro organo di risoluzione delle controversie sono stati in grado di risolvere il tuo reclamo, come ultima possibilità puoi attivare un arbitrato vincolante dinanzi al Collegio arbitrale dello scudo per la privacy.

I nostri impegni ai sensi degli Scudi per la privacy sono soggetti ai poteri investigativi ed esecutivi della Federal Trade Commission statunitense. Potremmo essere tenuti a divulgare dati personali in risposta a richieste legittime da parte delle autorità pubbliche, anche per soddisfare esigenze di sicurezza nazionale o di applicazione della legge. In tali circostanze, la legge, un provvedimento giudiziario o altri procedimenti legali potrebbero impedirci di comunicare che è stata effettuata una divulgazione.


  • Attendees, Website Visitors, Customers, Administrators, and Registrants. You have the right to access, correct, update, export, or delete your personal information. You may email us at with any such subject access requests (“SAR”), and we will respond within thirty (30) days. Customers and Administrators also can access, correct, export, or update their Account Information by editing their profile or organization record at

  • Public DNS Resolver Users. We do not retain any personal information about resolver users that would be subject to the data subject rights described above.

  • End Users. Cloudflare has no direct relationship with End Users. Even where “Cloudflare” may be indicated as the authoritative name server for a domain, unless Cloudflare is the owner of that domain, we have no control over a domain’s content. Accordingly, we rely upon our Customers to comply with the underlying legal requirements for subject access requests. If an End User requests that we access, correct, update, or delete their information, or no longer wishes to be contacted by one of our Customers that use our Services, we will direct that End User to contact the Customer website(s) with which they interacted directly. Our Customers are solely responsible for ensuring compliance with all applicable laws and regulations with respect to their website users.

For any SAR, we will need to verify a requestor is inquiring about their own information before we can assist. Where a SAR may implicate the personal data of another individual, we must balance the request against the risk of violating another person’s privacy rights. We will comply with SARs to the extent required by applicable law or the US-Swiss or US-EU Privacy Shield. In the EEA, the UK, and Switzerland, you also have the right to lodge a complaint with a supervisory authority.


Cloudflare invierà comunicazioni commerciali sulla base delle preferenze di comunicazione nelle impostazioni dell'account. Cloudflare invierà anche comunicazioni relative ai servizi. È possibile gestire la ricezione di comunicazioni commerciali facendo clic sul collegamento "annulla iscrizione" situato nella parte inferiore di tali e-mail, tramite le impostazioni dell’account se si dispone di un account Cloudflare, oppure è possibile inviare una richiesta ad


Adottiamo tutte le ragionevoli misure per proteggere da perdite, uso improprio o accesso non autorizzato, divulgazione, alterazione e/o distruzione le informazioni che riceviamo. Abbiamo messo in atto misure fisiche, tecniche e amministrative adeguate per salvaguardare e proteggere le tue informazioni, e utilizziamo tecnologie che migliorano la privacy come la crittografia. In caso di domande sulla sicurezza delle informazioni personali, è possibile contattarci all’indirizzo


If we make changes to this Policy that we believe materially impact the privacy of your personal information, we will promptly provide notice of any such changes (and, where necessary, obtain consent), as well as post the updated Policy on this website noting the effective date of any changes.


Possiamo cedere o trasferire la presente Informativa, così come le informazioni oggetto della stessa, in caso di fusione, cessione, cambiamento di controllo o riorganizzazione di tutta o di un ramo della nostra azienda.


Le traduzioni non in lingua inglese della presente Informativa sono fornite solo per comodità. In caso di ambiguità o conflitto tra le traduzioni, la versione inglese è quella autentica e prevale.


Sei hai ancora dubbi sulla privacy o sull’uso dei dati che non abbiamo risolto in modo soddisfacente, contatta il nostro organo indipendente di risoluzione delle controversie con sede negli Stati Uniti (gratuitamente) su


Cloudflare Portugal, Unipessoal Lda., further identified in the Contact Information section below, is our EU representative pursuant to Article 27 of the EU GDPR. Cloudflare, Ltd., further identified in the Contact Information section, is our UK representative pursuant to the UK GDPR.


Cloudflare, Inc. 101 Townsend St. San Francisco, CA 94107 Attention: Data Protection Officer

Cloudflare, Ltd. County Hall/The Riverside Building Belvedere Road London, SE1 7PB Attention: Data Protection Officer

Cloudflare Portugal, Unipessoal Lda. Largo Rafael Bordalo Pinheiro 29 1200-369 Lisboa Attention: Data Protection Officer

Cloudflare Germany GmbH Rosental 7 80331 München Attention: Data Protection Officer

Cloudflare Pte., Ltd. 182 Cecil Street, #35-01 Frasers Tower, Singapore 069547 Attention: Data Protection Officer

Cloudflare Australia Pty Ltd. 333 George St., 5th Floor Sydney, NSW 2000 Attention: Data Protection Officer

Cloudflare (Beijing) Information Technology Co., Ltd. 16 South Guangshun Street Donghuang Building 17th Floor Chaoyang District Beijing 100015 Attention: Data Protection Officer


Se hai domande sulle presenti condizioni o su altro che riguardi Cloudflare, non esitare a contattarci:

+1 (650) 319-8930

Cloudflare, Inc.
101 Townsend St,
San Francisco, CA 94107
Attention: Data Protection Officer