This Policy applies to Cloudflare’s collection, use, and disclosure of the personal information of the following categories of data subjects:
This Policy also does not apply to our Customers’ domains, websites, APIs, applications, and networks, which may have their own terms and privacy policies. Our Customers are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, including those relating to the collection of personal information, in connection with the use of our Services by End Users with whom our Customers interact.
Cloudflare’s Websites and Services are not intended for, nor designed to attract, individuals under the age of eighteen. Cloudflare does not knowingly collect personal information from any person under the age of eighteen.
Name, email address, and other contact information. Name, email address, and other contact information. We ask for and—at your option—collect personal information from you when you submit web forms on our Websites, including opportunities to sign up for and agree to receive email communications from us. We also may ask you to submit such personal information if you choose to use interactive features of the Websites, including participation in surveys, contests, promotions, sweepstakes, or studies, requesting customer support, submitting feedback, or otherwise communicating with us. We will send such communications in accordance with applicable law.
日志文件。 与访问和使用大部分通过互联网提供的网站和服务一样，当您访问我们的网站（包括 Cloudflare 社区论坛）时，我们会收集特定信息并将信息存储到日志文件中。此类信息可能包括但不限于互联网协议（IP）地址、系统配置信息、引用页面 URL、区域设置和语言首选项。
Material contributed in Interactive Areas. The Websites may offer publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features (“Interactive Areas”). If you choose to participate in any of these Interactive Areas, please be aware that any information that you post in an Interactive Area might be read, collected, and used by others who access it. If you wish to remove your personal information from any of our Interactive Areas, please see the Section 8, below.
Customer Account Information. Customer Account Information. When you register for an account, we collect contact information. Depending on subscription level, this contact information may include your Customer name, the email address(es) of your account Administrator(s), telephone number, and addresses necessary to process payment and delivery of Services. In addition, when you use the Services, we collect information about how you configure your account and the Services (e.g., firewall settings for the domains you administer), and we maintain logs of Administrator activity. We refer to all of this information collectively as “Customer Account Information” for the purposes of this Policy. Customer Account Information is required to enable your access to your Cloudflare account and Services. By providing us with any personal information, you represent that you are the owner of such personal information or otherwise have the requisite consent to provide it to us.
Payment Information. We do not require our Customers to have payment information on file with us unless they have a paid subscription to our Services. When you sign up for one of our paid Services, you must provide payment and billing information. The information you will need to submit depends on which payment method you choose. For example, if you pay with a credit card, we will collect your card information and billing address, although we do not store full credit card numbers or personal account numbers.
Please note that our data handling practices for our 220.127.116.11 Application, which is not covered by this Policy, are somewhat different than our 18.104.22.168 public DNS resolver data handling practices and are described here.
Cloudflare processes End Users’ information only on behalf of our Customers. This information is processed when End Users access or use our Customers’ domains, websites, APIs, applications, devices, end points, and networks that use one or more of our Services. Cloudflare also processes End Users’ information on behalf of our Customers when the End Users access our Services pursuant to our Customers’ authorization. The information processed may include but is not limited to IP addresses, system configuration information, and other information about traffic to and from Customers’ websites, devices, applications, and/or networks (collectively, “Log Data”).
由于 Cloudflare 是反向代理，使用我们服务的网站的 WHOIS 和 DNS 记录中可能会显示我们的 IP 地址。我们负责传播由他方控制的信息。我们的客户及其用户是网络传输内容（例如，图像、文字内容、图形等）的负责人。
Information from Third Party Services. We may combine information we collect as described in this Section with personal information we obtain from third parties. For example, we may combine information entered on a Cloudflare sales submission form with information we receive from a third-party sales intelligence platform vendor to enhance our ability to market our Services to Customers or potential Customers.
Cloudflare only processes personal information in a way that is compatible with and relevant to the purpose for which it was collected or authorized. As a general matter, for all categories of data described in Section 2 above, except 22.214.171.124 public DNS resolver user data, we may use the information (including personal information, to the extent applicable) to:
126.96.36.199 Public Resolver Users. We use information we collect from 188.8.131.52 resolver users to operate and improve the 184.108.40.206 resolver, such as to assist us in our debugging efforts if an issue arises. Our 220.127.116.11 resolver service does not store 18.104.22.168 resolver users’ personal data. We will not combine any information collected from DNS queries to our 22.214.171.124 resolver with any other Cloudflare or third party data in any way that can be used to identify individual end users. Learn more about our 126.96.36.199 resolver commitment to privacy here.
Log Data from End Users. We use and process the Log Data from End Users to fulfill our obligations under our Customer agreements and act as a data processor and service provider pursuant to data processing instructions by our Customers.
Cloudflare may aggregate data we acquire about our Customers, Administrators, and End Users, including the Log Data described above. For example, we may assemble data to determine how Web crawlers index the Internet and whether they are engaged in malicious activity or to compile web traffic reports and statistics. Non-personally identifiable, aggregated data may be shared with third parties.
If you are an individual from the European Economic Area (the “EEA”), the UK or Switzerland, please note that our legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. We normally will collect personal information from you only where: (a) we have your consent to do so, (b) where we need your personal information to perform a contract with you (e.g. to deliver the Cloudflare Services you have requested), or (c) where the processing is in our legitimate interests. Please note that in most cases, if you do not provide the requested information, Cloudflare will not be able to provide the requested service to you.
有些时候，我们还可能会依据法律义务收集您的个人信息，或者出于其他原因需要个人信息以保护您的或他人的切身利益。 倘若需要征得您的同意才能处理个人数据，那么您有权随时撤销或拒绝同意。 倘若需要具备合法权益才能处理个人数据，则有权提出反对。
188.8.131.52 Public DNS Resolver Users: Cloudflare does not share 184.108.40.206 resolver logs with any third parties except for anonymous logs shared with APNIC pursuant to a Research Cooperative Agreement. Learn more about information sharing specific to the 220.127.116.11 resolver here.
Registrants: If you purchase a domain name from Cloudflare’s registrar service, ICANN (The Internet Corporation for Assigned Names and Numbers) and the relevant registry operators overseeing the domain’s top-level domain require us to collect registrant data for the purposes of domain registration and via the WHOIS protocol. We may also be required to share this public data with ICANN, the relevant registry operators and other such providers with whom we contract in order to provide our domain name services, and additionally upon the legitimate request of third parties. Registrant data may include the domain name, registrant name and other contact information, and domain name server information. See our Domain Registration Agreement here.
给加州居民的通知： 根据《 2018年加州消费者隐私法》（加州民法典，第二版，1798.100 条及以下）的规定，我们不会出售，出租或与第三方共享个人信息。也不会基于在加州民法典第二版1798.83 条中定义的第三方直接营销目的向第三方基规定与第三方出售、出租或共享个人信息。
Whenever Cloudflare shares personal information originating in the EEA, the UK, or Switzerland with a Cloudflare entity outside the EEA, the UK, or Switzerland, it will do so on the basis of the EU standard contractual clauses (adjusted to address transfers from the UK) or the Privacy Shield Frameworks detailed in this section.
Privacy Shield. Cloudflare is certified under both the EU-U.S. and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the EEA, the UK, and Switzerland to the United States, respectively (“Privacy Shields”). We commit to periodically review and verify the accuracy of our policies and our compliance with the Privacy Shields. If there is any conflict between the terms in this Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. For more information on the EU-U.S. Privacy Shield or Swiss-U.S. Privacy Shield, please visit the U.S. Department of Commerce’s Privacy Shield website at: https://www.privacyshield.gov/welcome.
如果您认为我们在“隐私保护盾”的范围内保留了您的个人数据副本，您可以将查询发送至SAR@cloudflare.com或通过邮件发送至：Cloudflare, Inc., San Francisco, Townsend St. 101, CA 94107，Attention: Data Protection Officer。我们将在收到查询的 30 日内做出回复并验证您的身份。
Attendees, Website Visitors, Customers, Administrators, and Registrants. You have the right to access, correct, update, export, or delete your personal information. You may email us at SAR@cloudflare.com with any such subject access requests (“SAR”), and we will respond within thirty (30) days. Customers and Administrators also can access, correct, export, or update their Account Information by editing their profile or organization record at cloudflare.com.
18.104.22.168 Public DNS Resolver Users. We do not retain any personal information about 22.214.171.124 resolver users that would be subject to the data subject rights described above.
End Users. Cloudflare has no direct relationship with End Users. Even where “Cloudflare” may be indicated as the authoritative name server for a domain, unless Cloudflare is the owner of that domain, we have no control over a domain’s content. Accordingly, we rely upon our Customers to comply with the underlying legal requirements for subject access requests. If an End User requests that we access, correct, update, or delete their information, or no longer wishes to be contacted by one of our Customers that use our Services, we will direct that End User to contact the Customer website(s) with which they interacted directly. Our Customers are solely responsible for ensuring compliance with all applicable laws and regulations with respect to their website users.
For any SAR, we will need to verify a requestor is inquiring about their own information before we can assist. Where a SAR may implicate the personal data of another individual, we must balance the request against the risk of violating another person’s privacy rights. We will comply with SARs to the extent required by applicable law or the US-Swiss or US-EU Privacy Shield. In the EEA, the UK, and Switzerland, you also have the right to lodge a complaint with a supervisory authority.
Cloudflare 将根据您的帐户设置中的通信偏好向您发送商业通信。Cloudflare 还将向您发送与服务相关的通信。如果您拥有Cloudflare帐户，则可以通过帐户设置，或通过单击此类电子邮件底部的“取消订阅”链接来管理您的商业通讯收取偏好，或者可以将请求发送到unsubscribe@cloudflare.com 。
If we make changes to this Policy that we believe materially impact the privacy of your personal information, we will promptly provide notice of any such changes (and, where necessary, obtain consent), as well as post the updated Policy on this website noting the effective date of any changes.
Cloudflare Portugal, Unipessoal Lda., further identified in the Contact Information section below, is our EU representative pursuant to Article 27 of the EU GDPR. Cloudflare, Ltd., further identified in the Contact Information section, is our UK representative pursuant to the UK GDPR.
Cloudflare, Inc. 101 Townsend St. San Francisco, CA 94107 Attention: Data Protection Officer firstname.lastname@example.org
Cloudflare, Ltd. County Hall/The Riverside Building Belvedere Road London, SE1 7PB Attention: Data Protection Officer email@example.com
Cloudflare Portugal, Unipessoal Lda. Largo Rafael Bordalo Pinheiro 29 1200-369 Lisboa Attention: Data Protection Officer firstname.lastname@example.org
Cloudflare Germany GmbH Rosental 7 80331 München Attention: Data Protection Officer email@example.com
Cloudflare Pte., Ltd. 182 Cecil Street, #35-01 Frasers Tower, Singapore 069547 Attention: Data Protection Officer firstname.lastname@example.org
Cloudflare Australia Pty Ltd. 333 George St., 5th Floor Sydney, NSW 2000 Attention: Data Protection Officer email@example.com
Cloudflare (Beijing) Information Technology Co., Ltd. 16 South Guangshun Street Donghuang Building 17th Floor Chaoyang District Beijing 100015 Attention: Data Protection Officer firstname.lastname@example.org