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Cloudflare offers network service solutions including a reverse proxy, pass-through security service, and a content distribution network (CDN). Because Cloudflare is a reverse proxy, our IP addresses appear in WHOIS and DNS records for websites using our services. We do not have access to our customer's content. Cloudflare is not a hosting provider.
Cloudflare will forward all abuse reports that appear to be legitimate to the responsible hosting provider and to the website owner. In response to a legitimate abuse report Cloudflare will provide the complainant with the contact information for the responsible hosting provider so they can be contacted directly.
Since Cloudflare is not a hosting provider we do not have the capability to remove content from a website.
If you do choose to file a report with Cloudflare, you’ll want to select the appropriate category for your report on the reporting form. Please provide a high level of detail in the description of the content, the exact steps needed to access the content, and the location of the content on the page. For reports of a sensitive nature, including nonconsensual pornography, please use the “general” option. We only review reports of URLs resolving to Cloudflare IPs.
Physical mail can be sent to:
Attn: Legal Department
101 Townsend St
San Francisco, CA 94107
Law enforcement officials can contact us directly at [email protected]. You must include your badge & case number when contacting us to receive a response. It is a crime to falsely impersonate a law enforcement official.