Cloudflare, Inc. and its subsidiaries (“Cloudflare,” “we,” “us”) recognize the importance of treating everyone who is employed by or works with Cloudflare with dignity and respect. We explicitly prohibit human trafficking and the use of involuntary labor. We are equally committed to working with industry partners and our vendors to drive common high standards and best employment and procurement practices.
Cloudflare was launched in 2010 with the mission to help build a better Internet. In the pursuit of this goal, we are committed to operating with the highest level of ethics and integrity in everything we do. This means ensuring our suppliers and vendors are committed to ethical employment practices. We abide by all applicable anti-slavery and human trafficking laws, including the U.K. Modern Slavery Act of 2015 and Australia’s Modern Slavery Act of 2018. This statement provides an overview of the actions Cloudflare is committed to following to ensure that we and our vendors and suppliers are not engaged in the use of involuntary labor.
Cloudflare offers various network solutions that generally include a pass-through security service, managed domain name system (DNS) solutions, a public DNS resolver, a content distribution network (CDN), edge computing services, and registrar services. Accordingly, the vast majority of our direct supply chain spend is for the development and improvement of our network. As of April 2020, Cloudflare’s network spans 200 cities in more than 90 countries. The goods we procure as part of our business are manufactured across the globe. Cloudflare recognizes the need to inspect our supply chain for conditions that may put people at risk of involuntary labor.
Cloudflare is aware that the most important step we can take to protect ourselves and others is to carefully select and evaluate our business partners, resellers, suppliers, and vendors. Third parties we do business with agree to abide by applicable laws including fair employment practices.
Cloudflare employees are required to assist with due diligence and evaluation of business partners, resellers, suppliers, and vendors during the onboarding process to ensure these parties’ compliance with the numerous legal, compliance and ethical policies, and standards required. Any concerns raised by any employees of Cloudflare, Inc.’s subsidiaries are escalated to Cloudflare, Inc. and handled by its Legal Department.
Evaluations of business partners, resellers, suppliers, and vendors are regularly reviewed by legal, compliance, security, and senior leadership teams at Cloudflare. Evaluations of suppliers and vendors begin during the onboarding process and periodically assessed for any material changes.
Cloudflare expects all of our suppliers and service providers to meet legal and ethical standards as a condition of doing business with us. Any practice by one of our suppliers or vendors that is likely to cause immediate harm to one of their laborers or that demonstrates glaring unethical behavior will provide grounds for Cloudflare to request expeditious remediation of this practice or the immediate termination of Cloudflare’s commercial relationship. In the event a practice is causing or will likely cause severe harm to workers is identified prior to beginning a relationship with Cloudflare, the issue must be resolved before, and as a condition of, the commencement of the business relationship with Cloudflare and also for qualification of continued commercial relationship with Cloudflare.
Cloudflare’s total global workforce as of April 2020 was more than 1,200 full-time and part-time employees. These numbers fluctuate as we use some temporary workers and contractors to support our business. All employees primarily work from Cloudflare’s 13 offices around the world from: San Francisco, California; San Jose, California; Austin, Texas; Washington, DC; New York, New York; Champaign, Illinois; Seattle, Washington; London, UK; Singapore; Sydney, Australia; Beijing, China; Munich, Germany; Lisbon, Portugal. Our main employment centers are Austin, London, San Francisco, and Singapore. Cloudflare frequently undergoes review and evaluation of all employees compensation to ensure that everyone is paid a living wage at minimum.
Employees at Cloudflare take mandatory compliance training and are notified of the numerous resources available to aid them in achieving the high ethical expectations set in all aspects of our work. Cloudflare employees take training courses in our business expectations via our Code of Business Conduct and Ethics, employee handbook, anti-bribery, and ethics compliance policies, and policies regarding their employment expectations. The Cloudflare Legal team has also developed and maintained a reporting policy that provides the ability for employees to report unethical or employment violations, including Cloudflare’s whistleblower hotline. This reporting structure includes information on making reports to the Legal Department.
Any concerns and/or complaints arising under or related to the Acts should be reported to the Cloudflare Legal team at firstname.lastname@example.org.
This statement is made under section 54(1), Part 6 of the U.K. Modern Slavery Act 2015 and section 16 of the Australia’s Modern Slavery Act 2018, for the financial year ending December 31, 2019. This statement has been approved by Cloudflare’s Board of Directors. It applies to all entities within Cloudflare’s group of companies, and will be reviewed every year.
-Matthew Prince, Co-founder and CEO