Sudden increases in traffic can overwhelm your applications and infrastructure, leading to slow performance or complete disruption to your online presence.
Cloudflare Waiting Room allows organizations to route excess users to a custom-branded waiting room, helping preserve customer experience and protect origin servers from being overwhelmed with requests.
Ensure that your online transactions are not impacted by downtime or slow application performance during peak traffic hours.
Waiting room acts as an extension of your brand, ensuring that users get a seamless online experience even while waiting.
Eliminate costs associated with maintaining additional servers and purchasing extra bandwidth to serve peak traffic.
Waiting Room keeps wait times low by dynamically managing traffic. As soon as a user leaves an application or their cookie expires, a new user is let in.
Set activation thresholds based on incoming rate of traffic or total active users. Admit queued visitors using multiple queuing options — first-in-first-out, random, or lottery.
Customize your Waiting Room experience with custom HTML and CSS, multiple languages, and more branding options. Getting set up is extremely easy and you have complete control.
All it takes to get set up is filling out five fields in the Cloudflare dashboard or via API. No coding, JavaScript tags, or off cycle deployments that can introduce bugs required.
Waiting Room continually syncs data across global points of presence in seconds so wait times are always up to date
Waiting Room remembers users for as long as their cookie is valid, so they do not lose their place in line
Dictate your own custom application thresholds, session duration limit, queueing methods, and more
Learn more about how Waiting Room enables COVID-19 vaccine distribution with Project Fairshot.
Take a look at Cloudflare Help Center for answers to commonly asked questions about Waiting Room.
Find detailed information about and instructions for configuring and using Waiting Room.
Get more information about managing waiting rooms with the Cloudflare API.
Download this 2-pager for an overview of the Cloudflare Waiting Room's key features.
"Cloudflare Waiting Room helped us protect our infrastructure from over-burdening during unexpected spikes in traffic. It was easy to set up a waiting room and add our company branding to it, helping us deliver a smooth customer experience."
Technology Manager - Digital Innovation
Cloudflare customer