Cloudflare Waiting Room

A virtual waiting room to manage peak traffic

Sudden increases in traffic can overwhelm your applications and infrastructure, leading to slow performance or complete disruption to your online presence.

Cloudflare Waiting Room allows organizations to route excess users to a custom-branded waiting room, helping preserve customer experience and protect origin servers from being overwhelmed with requests.

Keep wait times low

Illustration depicting users entering an application from the waiting room.

Waiting Room keeps wait times low by dynamically managing traffic. As soon as a user leaves an application or their cookie expires, a new user is let in.

Illustration depicting users entering an application from the waiting room.

Manage queues your way

Teams access improvement plan

Set activation thresholds based on incoming rate of traffic or total active users. Admit queued visitors using multiple queuing options — first-in-first-out, random, or lottery.

Teams access improvement plan

Tailor your waiting room to your brand

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Customize your Waiting Room experience with custom HTML and CSS, multiple languages, and more branding options. Getting set up is extremely easy and you have complete control.

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Get started in minutes

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All it takes to get set up is filling out five fields in the Cloudflare dashboard or via API. No coding, JavaScript tags, or off cycle deployments that can introduce bugs required.

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