Support

Explore your options for getting help.

Project Galileo support

Galileo project spot illustration

Project Galileo plans include support via chat and email. For technical assistance, troubleshooting, or general questions:

  • Email us via the address provided in your welcome materials or contact your Cloudflare representative.
  • Use the Chat feature located in the bottom right of your Cloudflare dashboard.
Galileo project spot illustration

Athenian Project support

Athenian project spot illustration

Athenian Project provides 24/7/365 support via email and chat as well as and emergency phone support. For technical assistance, troubleshooting, or general questions:

  • Email us via the address provided in your welcome materials or contact your Cloudflare representative.
  • Use the Chat feature located in the bottom right of your Cloudflare dashboard.
Athenian project spot illustration

Our support policies

Configuration support spot illustration
  • For security reasons, Cloudflare support works only with users who manage the domain. Please ensure that all members of your team are added to your Cloudflare account.
  • We never make changes to a customer’s settings but give you instructions on how to make these changes.
Configuration support spot illustration

Support

Explore your options for getting help.

Project Galileo support

Galileo project spot illustration

Project Galileo plans include support via chat and email. For technical assistance, troubleshooting, or general questions:

  • Email us via the address provided in your welcome materials or contact your Cloudflare representative.
  • Use the Chat feature located in the bottom right of your Cloudflare dashboard.
Galileo project spot illustration

Athenian Project support

Athenian project spot illustration

Athenian Project provides 24/7/365 support via email and chat as well as and emergency phone support. For technical assistance, troubleshooting, or general questions:

  • Email us via the address provided in your welcome materials or contact your Cloudflare representative.
  • Use the Chat feature located in the bottom right of your Cloudflare dashboard.
Athenian project spot illustration

Our support policies

Configuration support spot illustration
  • For security reasons, Cloudflare support works only with users who manage the domain. Please ensure that all members of your team are added to your Cloudflare account.
  • We never make changes to a customer’s settings but give you instructions on how to make these changes.
Configuration support spot illustration