Stay online, provide an excellent customer experience, and protect your application during traffic surges

Reduce cart abandonment rate

Reduce cart abandonment rate

Ensure that your online transactions are not impacted by downtime or slow application performance during peak traffic hours.

Deliver a consistent brand experience

Deliver a consistent brand experience

Waiting room acts as an extension of your brand, ensuring that users get a seamless online experience even while waiting.

Reduce your infrastructure costs

Reduce your infrastructure costs

Eliminate costs associated with maintaining additional servers and purchasing extra bandwidth to serve peak traffic.

Application access protection when you need it most

Product launches

Product launches

Holiday traffic

Holiday traffic

Special events

Special events

Limited time sales

Limited time sales

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Keep wait times low

Waiting Room keeps wait times low by dynamically managing traffic. As soon as a user leaves an application or their cookie expires, a new user is let in.

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Manage queues your way

Set activation thresholds based on incoming rate of traffic or total active users. Admit queued visitors using multiple queuing options — first-in-first-out, random, or lottery.

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Tailor your waiting room to your brand

Customize your Waiting Room experience with custom HTML and CSS, multiple languages, and more branding options. Getting set up is extremely easy and you have complete control.

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Get started in minutes

All it takes to get set up is filling out five fields in the Cloudflare dashboard or via API. No coding, JavaScript tags, or off cycle deployments that can introduce bugs required.

Highly accurate wait times

Highly accurate wait times

Waiting Room continually syncs data across global points of presence in seconds so wait times are always up to date

Never ask a user to re-queue

Never ask a user to re-queue

Waiting Room remembers users for as long as their cookie is valid, so they do not lose their place in line

Granular control

Granular control

Dictate your own custom application thresholds, session duration limit, queueing methods, and more

Resources

Announcement blog

Learn more about how Waiting Room enables COVID-19 vaccine distribution with Project Fairshot.

Frequently asked questions

Take a look at Cloudflare Help Center for answers to commonly asked questions about Waiting Room.

Developer documentation

Find detailed information about and instructions for configuring and using Waiting Room.

API documentation

Get more information about managing waiting rooms with the Cloudflare API.

Waiting Room overview

Download this 2-pager for an overview of the Cloudflare Waiting Room's key features.

"Cloudflare Waiting Room helped us protect our infrastructure from over-burdening during unexpected spikes in traffic. It was easy to set up a waiting room and add our company branding to it, helping us deliver a smooth customer experience."
Technology Manager - Digital Innovation
Cloudflare customer

Trusted by millions of Internet properties

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