lastminute.com Trusts Cloudflare to Stop Bots Across Its 800 Sites

lastminute.com is a worldwide travel company that helps customers in 40 countries to search and book travel related products and services. The company operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan, each with its consumer website in multiple languages and own security and performance needs with a total combined traffic that exceeds 60 million unique visitors a month.

Every day, over 23,000 passengers rely on lastminute.com for their travel arrangements. Its sites need to stay online and performant 24/7, and its team must remain vigilant of competitors trying to scrape for business intelligence data.

The Challenge

lastminute.com was being overwhelmed by bot attacks. This came both in the form of bot traffic, which was ruining analytics, and scraper bots mining its sites for pricing and availability data. Much of the challenge stemmed from the fact that lastminute.com’s web application security was being served by its CDN provider, through a third-party service.

Having to go to a third-party for its security needs added an unnecessary layer of complexity and obfuscation. It was not easy for lastminute.com’s team to discern when they were under attack, nor what the extent of the attack was. Protecting new sites, as well as monitoring and customizing the protection of its existing sites, was more complicated than it needed to be. Worst of all, bots were still regularly scraping lastminute.com’s website.


“How can I protect my 800 websites if I have to talk with a third-party company to implement the solution? Our business is really dynamic, I can’t wait on a third-party company. With Cloudflare, there is a powerful API, and we were able to automate everything.”

— Lorenzo Girardi
Site Reliability Engineer Manager, lastminute.com

The Cloudflare Solution

Switching to Cloudflare immediately resolved lastminute.com’s performance and security challenges. Cloudflare’s integrated solution accelerates and protects lastminute.com’s sites from one service — no more dealing with middlemen and third-party vendors. And with the Cloudflare API, lastminute.com was able to automate the process of migrating its portfolio of sites to Cloudflare.

Better yet, Cloudflare is more intuitive and affordable than lastminute.com’s previous solutions, and it saw performance improvements right away: lastminute.com’s sites load an average of 20% faster after switching to Cloudflare.

Most important, Cloudflare’s security solutions put a stop to the bot attacks. lastminute.com’s team can now easily see when attacks are being blocked — and they quickly discovered that Cloudflare was blocking 200,000 malicious actions from reaching its network each month.


“With Cloudflare we were able to stop hostile bot activity in one fell swoop. By consolidating our security and performance providers into a single service we’ve lowered our total cost of ownership — and Cloudflare’s solution is much easier to use than our previous setup.

We saw a really big commitment from Cloudflare’s support team as well. I think their degree of competence and expertise is really an added value that is as important as the product itself.”
— Mirco Patroncini
Director of Platform Engineering, lastminute.com


Cloudflare's relationship with lastminute.com was initiated through our partner Upgrade S.R.L.

“We are a proud partner of Cloudflare, hence why we referred and helped build a strong relationship with our key client, lastminute.com to support them with their security and performance challenges. At Upgrade, we strive to provide vertically-tailored solutions for our customers looking to stay at the forefront of a constantly evolving market.

— Giovanni Guerrato
Sales and Alliance Director, Upgrade S.R.L.

lastminute.com Trusts Cloudflare to Stop Bots Across Its 800 Sites
Principais resultados

• lastminute.com was being overwhelmed by bot attacks. By moving to Cloudflare, it was able to mitigate these attacks in one fell swoop.

• Cloudflare blocks 200,000 malicious requests from reaching lastminute.com sites each month.

• lastminute.com’s sites load an average of 20% faster after switching to Cloudflare.

“With Cloudflare we were able to stop hostile bot activity in one fell swoop. By consolidating our security and performance providers into a single service we’ve lowered our total cost of ownership — and Cloudflare’s solution is much easier to use than our previous setup.”

Mirco Patroncini
Director of Platform Engineering, lastminute.com