HubSpot

Learn how HubSpot worked hand-in-hand with Cloudflare to rapidly secure and accelerate thousands of customer domains.

Video Transcript

Hi, we’re Cloudflare. We’re building one of the world’s largest global cloud networks to help make the Internet faster, more secure, and more reliable. Meet our customer HubSpot. They’re building software products that transform the way businesses market and sell online.

Kerry Munz: My name is Kerry Munz and I’m the Director of Engineering for the Platform Infrastructure teams here at HubSpot. Our customers are sales and marketing professionals — they just need to know that we’ve got this.

We knew that the way HubSpot was growing and scaling, we needed to be able to do this without having to hire an army of people to manage this.

That’s why HubSpot turned to Cloudflare. Our job was to make sure that HubSpot and all of HubSpot’s customers could get the latest encryption quickly and easily.

James Magnarelli: We were trying to optimize SSL Issue Instant Onboarding for tens of thousands of customer domains. Previously, because of the difficulties we were having with our old process, we had about 5% of customers SSL enabled. And with the release of version 68 of Chrome it became quickly apparent that we needed to get more customers onto HTTPS very quickly to avoid insecure browsing warnings. With Cloudflare we just did it, and it was easier than we expected.

Performance is also crucial to HubSpot, which leverages the deep customization and technical capabilities enabled by Cloudflare.

Jeff Boulter: What Cloudflare gives us is a lot of knobs and dials to configure exactly how we want to cache content at the edge, and that results in a better experience, a faster experience for customers.

Ken Breeman: Cloudflare actually understands the Internet. We were able to turn on TLS 1.3 with zero roundtrip time with the click of a button. There’s a lot of technology behind that.

Another pillar of HubSpot’s experience with Cloudflare has been customer support.

Ken Breeman: The support with Cloudflare is great. It feels like we’re working with another HubSpot team. They really seem to care, they take things seriously. I’ve filed cases and gotten responses back in under a minute. The quality of the responses is just a night and day difference.

Kerry Munz: Cloudflare’s been fantastic. It was really an exciting, amazing time to see when you have teams working very closely together, HubSpot on one side and Cloudflare on the other side, on this mission to solve for your customers’ problems — which is their businesses — it really was magic.

With customers like HubSpot and over 10 million other domains that trust Cloudflare with their security and performance, we’re making the Internet fast, secure, and reliable for everyone. Cloudflare: Helping build a better Internet.

For more on the colloration between Cloudflare and HubSpot, don't miss our written case study.

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“The support with Cloudflare is great. It feels like we’re working with another HubSpot team. They really seem to care, they take things seriously. I’ve filed cases and gotten responses back in under a minute. The quality of the responses is just a night and day difference.”

Ken Breeman
Technical Lead, Infrastructure, Security & Networking