SnapEngage

Live Chat for your website. Engage with your website visitors, turning them into customers and, ultimately, friends.

  • Easy to install
  • From your Google Talk or Skype
  • Proactive chat
  • Co-browsing
  • And more...

Happy Customers Include...

SnapEngage customers include CBS Interactive, United Nations Development Program, AirBnB, Thomson Reuters, Slide Rocket, Compete, Sonos, Hubspot

Plans

  • Business $60/month - Up to 4 agents.
  • Enterprise $140/month - Up to 8 agents; additional widgets; Salesforce integration
  • Premier $420 month - Up to 15 agents; additional widgets; more integrations; priority support

Features

Chat From Your IM No new software to learn or install. Simply chat with your website visitors from Google Talk or Skype.

Your CRM and Helpdesk Keep your existing workflow. SnapEngage integrates seamlessly with the solutions you are using today.

Proactive Invitations Turn your website visitors into customers. SnapEngage automatically engages with your website visitors on your behalf.

Easy to install Be up and running in no time. Sign up for your free trial and be ready to chat with your website visitors in minutes.

Detailed Visitor Information Everything you need to engage: search engine keywords, source, history, physical location, technical environment and more...

Shortcut Messages Use canned responses for messages you send often... and save your keyboard.

Transfer Chats Send live chat to any other agent online. You can also define 2nd level sales or support agents for escalation.

Chat on the Go Chat with your website visitors from your iPhone, iPad, Android and Blackberry device.

Co-Browsing Because redirecting your visitor to the right page is much easier than trying to explain where to navigate in your website.

Make It Your Own We offer free form customization starting with the Business plan to match your website look & feel using your artwork.

Real-time Dashboard Follow along in real-time as your online agents chat with your website visitors.

Reports Get chat and offline requests statistics in the dashboard, and receive weekly chat summary emails automatically.

Unlimited Sites Install your SnapEngage widget on as many websites as your want. Put it on your online store, web app, blog, etc. No limitation.

Multi-Widgets Manage multiple configurations for different departments or groups. Each widget gets its own list of agents, destinations and reports.

JavaScript Variables Capture your app specific information and pass it on to your agents to help your website users more effectively.

Call Me Get your website visitors on the phone. Free phone communications included for USA and Canada.

Remote Webpage Snapshot Automatically get a screen capture of the visitors' webpage. Isn't a picture worth a thousand words?

Simple Offline Form When nobody is available to chat, your visitors can leave a message and an email address for you to follow-up.

Expandable Use one of the many plugins available, or build your own using the open API.

Languages

  • English
  • Spanish
  • Arabic
  • Canadian French
  • Chinese
  • Czech
  • Danish
  • Dutch
  • Finnish
  • French
  • German
  • Hebrew
  • Hungarian
  • Icelandic
  • Italian
  • Japanese
  • Korean
  • Lithuanian
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Swedish
  • Turkish
App Details
Category
Live Chat
Language
26 languages, including English. See full list below.
Price
Business $60/month
Enterprise $140/month
Premier $420/month
Restrictions
None.
SnapEngage
Terms of Service